Person Consulting is a transformation company that leverages digital to enable your business.

Interested? Let’s talk. Or read more. That’s cool too.

WE’RE MAKING BUSINESS TRANSFORMATION MORE DIGITAL— AND MOST IMPORTANTLY, MORE HUMAN FOR COMPANIES BIG AND SMALL.

We provide objective, non-biased perspectives to assess challenges, define strategies, and deliver end-to-end digital solutions. We work across organizational boundaries, exploring key factors and unearthing pivotal insights, to create sustainable, holistic, and innovative digital solutions that scale to meet our clients’ needs.

Our rosters offer more than 30 highly experienced advisors, all of whom are hyper-focused on client success. Headquartered in New York, but operating globally, our cross-industry teams have on average 15-20 years of expertise in the financial services, energy, travel & leisure, and health sectors with specialties across research, strategy, relationship & experience management, product engineering, and human-centered design.

Our clients, including Fortune 500 firms, love our work because it’s anchored in understanding their customers’ needs. Through our collaborative processes, we help clients generate the change necessary to bring meaningful transformation through intuitive, award-winning solutions that drive growth and allow our clients to thrive.

WHY CUSTOMER EXPERIENCE (CX) IS THE NEW COMPETITIVE LANDSCAPE

$641B

will be spent on CX technologies in 2022, over $130B more than last year

Accenture Strategy

84%

of customers say experience is as important as products and services

Salesforce

2/3

of customer loyalty is driven by CX outperforming brand and price

Gartner

WHAT WE DO

Everything is changing. We meet that change by driving human-centered transformation for companies big and small. Taking a continuous innovation approach, we assess problems, develop strategies, and tune product and services to meet customers’ needs and pain points—the outcome is a viable business enabled by technology.

At a time when many established organizations are facing a crisis of where to drive growth, the stakes for major innovation initiatives have never been higher. Our teams provide the objective assessments and strategic roadmaps organizations need enabling them to work smarter to define the right problems and develop more effective solutions faster.

WHY BUSINESSES LOVE PERSON

We are human-centered.

Very user friendly. We took away a greater understanding of how our customers use our product and what improvements they value most.

We are strategic thinkers.

Design thinking helped us innovate faster. It was fun and challenging. I appreciate the ability to provide rapid feedback in hopes of helping improve the software.

We are data-driven.

The energy was great, the effort of the facilitators was great, the quality was great. I think it was well put together and I learned a lot from the data.

We build better solutions.

Client input and ideation was really critical and eye opening and made the product better.

Like what you’re reading? Reach out today. We’d like to hear from you. Yes, you.

CONSULTING SERVICES

We support our clients through critical areas to drive new growth opportunities and innovate core businesses. Most of our engagements are customized to meet the needs of our clients. But sometimes it helps to describe the services that companies are actively looking for, so we made a short list below to help you. 

Research and Assessment

Success hinges on a complete understanding of the deeply rooted challenges that face the organization.

Strategy and Insights

Articulating needs, pain points and values to shape and focus North Star strategy.

Change and Mobilization

We enable change by motivating new behaviors and culture to achieve operational excellence.

Product and Service Design

Providing solutions with design-led concepts and prototypes to make it real in the world.

Digital Delivery

Taking bold action to plan, build and lead delivery for the digital business of the future.

PAST CLIENTS

American Express
Carnival
Citigroup
Citizens
Dataminr
Delta
Henkel
IBM 
Idemia
Johns Hopkins University
Johnson & Johnson
Liberty Mutual
MetLife
Pfizer
Samsung
Teladoc Health

If you’d like to learn more, get in touch. We like getting messages.